Faq
1. Where do I apply for platform benefits?
Dear members: Our company has a series of discounts waiting for you to claim every day. Please click on the platform promotions to check what discounts our company has launched every day. You can go to the mission center to claim the corresponding benefits. Or contact online customer service to get it. Thank you.
2. What methods can I use to deposit?
Dear members: The deposit methods currently launched by our company are: online banking, Alipay, WeChat, UnionPay and digital currency (USDT), etc. You can choose online recharge or offline deposit based on your current situation. Thank you. The advantage of online payment is that funds can be transferred directly from the user's bank card to the website account, and the remittance will arrive immediately without manual confirmation. Offline payment: Please wait for the payment to arrive before submitting the order. You need to note the correct payment amount and the real name of the payment, so that your payment can be received as soon as possible. Thank you.
3. What should I do if my game account does not show the balance after payment?
Dear members: If the recharge has not arrived in your account within 5 minutes. Please contact customer service in time and provide your member ID and a screenshot of the bill details of successful payment (including our merchant name, payment amount, time, order number), so that customer service can quickly add your quota after submitting inquiries to relevant departments for you. Thank you
4. Why can’t I withdraw cash?
Dear members: After recharging or receiving benefits, our members need to complete double turnover before they can apply for withdrawal. After completing the turnover review, the amount of cash that can be withdrawn will be displayed (Note: Members who receive special benefits but have not recharged need to make a profit of You can apply for withdrawal with 120 yuan), thank you.
5. Where can I learn the rules of the game?
Each of our games has a gameplay introduction. You only need to enter the game and click Help to learn more about the odds and game rules of the game.
6. Where can I learn about the game?
Hello dear members: Each of our games has set up rules to introduce. You only need to enter the game and click Help to learn more about the rules of the game. Thank you.
7. Why is my bank card blocked?
Dear members, after investigation by the platform, this is caused by the recent bank risk control system, that is, the bank can regulate the amount of deposits and withdrawals based on personal income, and your recent deposits and withdrawals are higher than this amount and are subject to risk control investigation. The platform Interoperability has been achieved with multiple banks, and bank cards subject to risk control are in a status of investigation. It usually takes 3 working days (up to 7 working days) to complete the investigation and return to normal status. Please rest assured that it will return to normal when the time comes. You can also use other card numbers to divert funds to avoid such problems.
Dear members: Our company has a series of discounts waiting for you to claim every day. Please click on the platform promotions to check what discounts our company has launched every day. You can go to the mission center to claim the corresponding benefits. Or contact online customer service to get it. Thank you.
2. What methods can I use to deposit?
Dear members: The deposit methods currently launched by our company are: online banking, Alipay, WeChat, UnionPay and digital currency (USDT), etc. You can choose online recharge or offline deposit based on your current situation. Thank you. The advantage of online payment is that funds can be transferred directly from the user's bank card to the website account, and the remittance will arrive immediately without manual confirmation. Offline payment: Please wait for the payment to arrive before submitting the order. You need to note the correct payment amount and the real name of the payment, so that your payment can be received as soon as possible. Thank you.
3. What should I do if my game account does not show the balance after payment?
Dear members: If the recharge has not arrived in your account within 5 minutes. Please contact customer service in time and provide your member ID and a screenshot of the bill details of successful payment (including our merchant name, payment amount, time, order number), so that customer service can quickly add your quota after submitting inquiries to relevant departments for you. Thank you
4. Why can’t I withdraw cash?
Dear members: After recharging or receiving benefits, our members need to complete double turnover before they can apply for withdrawal. After completing the turnover review, the amount of cash that can be withdrawn will be displayed (Note: Members who receive special benefits but have not recharged need to make a profit of You can apply for withdrawal with 120 yuan), thank you.
5. Where can I learn the rules of the game?
Each of our games has a gameplay introduction. You only need to enter the game and click Help to learn more about the odds and game rules of the game.
6. Where can I learn about the game?
Hello dear members: Each of our games has set up rules to introduce. You only need to enter the game and click Help to learn more about the rules of the game. Thank you.
7. Why is my bank card blocked?
Dear members, after investigation by the platform, this is caused by the recent bank risk control system, that is, the bank can regulate the amount of deposits and withdrawals based on personal income, and your recent deposits and withdrawals are higher than this amount and are subject to risk control investigation. The platform Interoperability has been achieved with multiple banks, and bank cards subject to risk control are in a status of investigation. It usually takes 3 working days (up to 7 working days) to complete the investigation and return to normal status. Please rest assured that it will return to normal when the time comes. You can also use other card numbers to divert funds to avoid such problems.
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